ezez Privacy Policy

When you register and use the ezez platform, we collect several categories of personal information necessary to operate the service safely and compliantly. The first category is account information — this includes your legal full name, date of birth, email address, username, and password hash. We need this data to verify your identity, enforce the minimum age requirement of 18 years, and maintain your account security. The second category covers device and browser data: your IP address, browser type and version, operating system, screen resolution, and device identifiers are collected automatically when you access the platform. This technical data helps us detect suspicious login attempts, optimize the mobile experience for Philippines players, and troubleshoot performance issues. The third category is local payment information — because all transactions on ezez are conducted in Philippine Peso (PHP), we collect transaction records, deposit and withdrawal amounts, e-wallet identifiers (such as GCash or Maya reference numbers), and bank transfer references where applicable. We do not store complete card numbers or full bank account details on our servers. Finally, we collect usage data such as pages visited, games played, betting history, session duration, and click patterns, which allow us to improve the platform, personalize your experience, and detect irregular activity that may indicate fraud or problem gambling.

ezez uses cookies and similar tracking technologies to provide a functional, secure, and personalized experience on the platform. Cookies are small text files placed on your device by your browser when you visit our site; they allow us to recognize returning visitors, maintain your login session, remember your language preferences, and keep your account secure across page navigations. We use three types of cookies: strictly necessary cookies, which are essential for the platform to function and cannot be disabled; functional cookies, which remember your preferences and settings to improve your experience; and analytics cookies, which collect anonymized usage data to help us understand how players interact with different parts of the platform so we can make improvements. We do not use third-party advertising cookies or sell any tracking data to external advertisers. You can manage or disable non-essential cookies through your browser settings at any time, though doing so may affect certain features of the ezez platform — in particular, session management and login persistence may be impacted if strictly necessary cookies are blocked. By continuing to use the platform after being informed of our cookie practices, you consent to the placement of the cookies described above. We review our cookie policy periodically and will notify registered users of any material changes through their registered email address or a notice on this page.

ezez does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes — this is an absolute commitment. However, we do share data with a limited number of trusted third-party service providers who assist us in operating the platform, and we do so only to the extent necessary for them to provide their services to us. These service providers include payment processors and e-wallet partners (such as GCash and Maya) who handle PHP deposit and withdrawal transactions on our behalf; identity verification and age-check service providers who assist us in confirming player eligibility; and technical infrastructure providers who host and maintain the platform's servers and software systems. All third-party service providers are contractually bound to handle your data in accordance with this Privacy Policy and applicable data protection laws, and are prohibited from using your data for any purpose other than providing services to ezez. We may also be required to disclose your personal data to government authorities, law enforcement agencies, or regulatory bodies in the Philippines where we are legally obliged to do so — for example, in response to a valid court order, subpoena, or regulatory investigation. In such cases, we will disclose only the minimum information required to satisfy the legal obligation, and where permitted by law, we will inform you of the disclosure. We will never voluntarily disclose your data to government bodies beyond what is strictly required by law.

The ezez platform is strictly intended for adults aged 18 years and above, and we take the protection of minors very seriously as both a legal and ethical obligation. We do not knowingly collect, process, or retain personal data belonging to individuals under the age of 18. During the registration process, we require users to confirm their date of birth and warrant that they are of legal age; where age verification checks are triggered, we request government-issued identification to confirm eligibility. If we become aware that personal data has been collected from a minor — whether through a false declaration of age during registration or any other means — we will immediately suspend the associated account, delete the personal data in question, and take any other steps required by applicable law. Parents and guardians who believe their child may have registered on the ezez platform without authorization are encouraged to contact our support team promptly so we can investigate and take appropriate action. We also strongly recommend that parents and guardians use parental control tools and device-level restrictions to prevent underage individuals from accessing online gaming platforms. The protection of children is a non-negotiable priority at ezez, and we cooperate fully with any regulatory or law enforcement inquiry related to the protection of minors.